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Q I have ordered your LP7610 bench scale, now I need a new equipped indicator to replace, can I purchase only one indicator?
A Sure, you can find the indicator on our website and buy it directly, or you can ask our salesman for help, he/she will give a good advice.
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Q Which terms of payment are acceptable?
A T/T, Western Union can be accepted.
Normally:
≤10000USD，100% payment before production.
＞10000USD，30% deposit, 70% balance payment before shipment can be acceptable.
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Q How to deal with the defected products?
A Our products are of good quality. If there are any breakdown, we will provide maintenance services or free replacement during the warranty period.
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Q Do you offer guarantee for the products?
A Yes, we offer 1 year warranty to our products.
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Q How to place an order for products?
A Firstly, let us know your requirement or application, we will give you a quotation timely in 24 hours. We will send the PI after you confirm the order.
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Q Do you have any minimum order quantity limit for load cell?
A Generally speaking, 1 piece for sample checking is available.But the sample price will higher. In the mass production, unit price will depands on the rough idea of Qty., the more the better.
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Q I need some weighing scales that can be moved easily, can you give me some recommend?
A You can choose our LP7625 pallet truck scale or LP7622M movable scale. It has the characteristics of movable, convenient operation, and fast weighing. It is suitable for situations where mobile weighing is needed, such as warehousing and logistics industry. Besides, other scales can be customized for mobile models if possible.
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Q What areas can your products be applied to?
A Our products are rich in variety and can be used in petrochemical, metallurgical, chemical, port, building material, breeding, paper making, pharmaceutical, food, textile, and logistics industry.
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Q Do your company have any certificate for products?
A Yes, we have been awarded certifications, such as ISO9001, NTEP, OIML, CE. We can send you the certificated documents and test reports.
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Q Where is your factory located? How can I visit there?
A Our factory is located in No.137 Zhenyong road,Yongjiang,Ningbo, Zhejiang, China, you can fly to Ningbo airport or Ningbo train station directly,then we will have driver to pick you up. Looking forward to meeting you!
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Q Are you a trading company or a factory?
A We are a group company specialized in the R&D and manufacture of weighing equipment for 12 years. We work to improve the design, manufacture, sales and after-sales service of products, so as to save the cost of comprehensive investment and realize the maximization of customers’ benefits.
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Q How long can we expect to get the sample?
A The samples will be ready for delivery in 20-45 days. The samples will be sent via international express such as DHL,UPS, TNT, FEDEX and would be arrived within 3-7 days.
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Q How much the freight fee of samples?
A The freight fee depends on the weight and packing size and destination from our factory to your location. We will check with each express company first, then work out the cheaper and best way to ship the samples.
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Q Is the sample free or not?
A The samples need sample fee and may be higher than normal unit price. But sometimes we can return the sample fee after placing the big order.
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Q Can you send samples?
A Yes,we can send samples for customer to check the quality.
