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Frequently Asked Questions

Explore answers to common queries about LOCOSC's precision weighing solutions. Our FAQ section provides insights, guidance, and detailed information to help you navigate seamlessly through our products and services. If you have additional questions, feel free to reach out to our dedicated support team for further assistance.
 
  • Q Can I make order with different products?

    A Yes,can ix product in one order.
  • Q How can I order?

    A You can place the order online or contact us.
  • Q Can I use my own forwarder?

    A Yes,of course,We prefer that way.
  • Q If I have idea,do you have designer to design according to my concept?

    A Of course,our design team is willing to do it for you.
  • Q Can I put my logo on the package?

    A YES,of course.
  • Q Can I get some samples?

    A Yes, sample order is available.
  • Q What is lead time?

    A
    If have stock: ship within about 3~5 working days.
    If not have stock, time will be about 10~20days.
  • Q Can we use our own logo or design?

    A Yes, exactly.
  • Q What's your warranty terms?

    A We supply 12 months warranty time.
  • Q Do you receive customized order?

    A Yes, ODM & OEM are welcomed.
  • Q Do you test scale before shipment?

    A Yes,we already test scale and testing all part befor shipment,then it can use working directly after install.
  • Q Is there any after-sale service?

    A After you receive our product, if you have any questions or need any assistance, we can provide you the after-sale service by e-mail, skype,WhatsApp, telephone and  etc.
  • Q What is the express delivery?

    A DHL, Fedex, TNT ,EMS, UPS etc.
  • Q What is the payment terms?

    A T/T, Western Union,alibaba is acceptable.
  • Q What is the MOQ?

    A
    we can ship you even 1 pc as sample.